Shipping

How Actually Proper prepares and ships your kits and bundles to your door, or to the person you're gifting.

Processing time

Orders are processed within 2 business days.

During processing, your kit is assembled, packed and handed to the carrier.

Methods, costs and delivery times

We ship with standard and express carriers; the cost and estimated delivery time of each option are calculated at checkout from your address.

Free shipping on orders over $99.

The shipping cost for your order is shown at checkout before you pay. Delivery times are estimates.

Shipping address and gift orders

Please check the shipping name and address carefully before confirming your order, especially when sending a kit as a gift.

If you notice a mistake, contact [email protected] as soon as possible.

Tracking

You receive a tracking link by e-mail when the order ships.

Lost or damaged packages

Contact [email protected] within 7 days of the estimated delivery date and we will resend or refund.

Please include your order number. For damaged items, include photos of the package and the products if possible.

Contact

Actually Proper LLC · [email protected] · (310) 506-4000 · 2415 San Pablo Ave, Unit 2 Oakland, CA 94612.